Legal Notice

Who we are:

Impact Mediation is a UK registered limited company which has appointed Ben Horton as its director and lead-mediator. The team also comprises a select panel of self-employed mediators who are specialists in their chosen disciplines which means that we can offer high-quality mediation skills across a wide range of dispute areas – both personal and business.

What we do:

We are full-time civil & commercial mediators.

Where are We Located:

We have two offices – our main office is in Reading, Berkshire and we also have one in the City of London. In reality however, our location is wherever we are needed to conduct your mediation. That can be at an agreed venue anywhere across the UK or at our Berkshire offices – or it can be on Zoom video conference. Our company registered office is at: Kemp House, 152-160 City Road, London EC1V 2NX and our main contact telephone number is +44 (0)118 988 3267.

Our Professional Qualifications and Standards:

Our mediation accreditation is approved by the Civil Mediation Council (CMC), the International Mediation Institute (IMI) and the Chartered Institute of Arbitrators. We adhere to the European Code of Conduct for Mediators.


All mediators are required to maintain appropriate professional insurance cover. Impact Mediation has arranged Professional Indemnity Insurance cover in the sum of £1 million and Public Liability Insurance cover also in the sum of £1 million.

Data Protection – GDPR:

Impact Mediation maintains full data protection and privacy protection in line with GDPR regulations and is registered at the Information Commissioners Office (ICO) with Reference No: ZB203759.


All content on our website is accurate and up-to-date to the best of our knowledge and belief. It is provided however for your general information only and should not be interpreted as legal advice.

As mediators, neither Impact Mediation nor individual members of our team are permitted to give advice to mediation parties and we recommend that you seek your own independent legal advice on matters of legal concern. If you require further help or guidance on this subject, please get in touch by completing our online Request form at the bottom of most pages on the website.

Get in Touch

Call us today at +44 (0)118 988 3267

Request a Free Initial Consultation