Impact Mediation - Specialists in the provision of workplace mediation services

EUROPEAN CODE OF CONDUCT FOR MEDIATORS

Click here to download out Mediation Guidance & Procedure PDF.

Conflict, disagreement and a failure to communicate are holding you back. In the modern workplace nothing slows down progress faster than the delays associated with unresolved human resource issues.

Solving these issues in a voluntary, non confrontational and totally confidential and discrete manor are our exclusive objectives. We can help.

Keeping the channels of communication open is one of the core factors in any successful enterprise. Navigating those sometimes stormy waters can be perilous at best and disastrous at worst. Professional and experienced mediation is the modern navigation tool that we provide.

Dialogue is the life-blood of your organization, essential for survival and also for the vitality to grow and develop.

There is no greater waste of time than arguing although brooding is certainly a very close second.

What do we argue about? The number one offender involves inter-personal disputes, a falling out. Often a misunderstanding resulting from a simple failure to communicate. Or perhaps a clash of personalities, or could there be a bully let loose at the water cooler or is perceived harassment the order of the day?

The resolution of inter personal disputes by experienced and qualified mediators provide the non adversarial alternative to otherwise expensive sanction oriented actions. Of equal importance, mediation provides the parties the opportunity to resolve issues themselves. Your mediator won’t provide answers but will create the forum and environment for answers to be self evident. Dispute resolution when left in the hands of others is neither satisfactory to the aggrieved parties nor enduring, alternatively solutions from within are solutions that work.

The benefits of mediated conflict are many and diverse:

• No more energy or time spent on negative feelings for either a person or situation.
• Handle disagreements and misunderstanding constructively and positively.
• Help yourself and others move forward productively.
• Minimize interpersonal/team/client politics.
• Get to the bottom of things, the root cause of problems.
• High probability of success: in 2008 organizations surveyed by ACAS reported resolution through mediation in over 82% of cases.
• Cost effective and timely, much less expensive and far quicker than litigation or tribunals.
• Effective mediation offers a dignified resolution to the conflict process while building self esteem, inspiring enthusiasm and restoring confidence.
• Mediation is impartial and transparent whilst remaining private and discreet.

At Impact we pride ourselves on our ability to offer comprehensive solutions through the skilful evaluation of client needs and the effective implementation of the mediation process. Although no results are guaranteed with an over 90% success rate we believe there is no conflict we can’t manage.

What is mediation?

Mediation is the 21st century way of examining differences and resolving disputes. It avoids the drawn out, costly and often adversarial alternatives provided by the courts or employment tribunals. It requires the services of a professional mediation specialist. There is no greater waste of time than arguing although brooding is certainly a very close second.

The resolution of inter personal disputes by experienced and qualified mediators provide the non adversarial alternative to otherwise expensive sanction oriented actions. Of equal importance, mediation provides the parties the opportunity to resolve issues themselves. Your mediator won’t provide answers but will create the forum and environment for answers to be self evident. Dispute resolution when left in the hands of others is neither satisfactory to the aggrieved parties nor enduring, alternatively solutions from within are solutions that work.

The benefits of mediated conflict are many and diverse:

• No more energy or time spent on negative feelings for either a person or situation.
• Handle disagreements and misunderstanding constructively and positively.
• Help yourself and others move forward productively.
• Minimize interpersonal/team/client politics.
• Get to the bottom of things, the root cause of problems.
• High probability of success: in 2008 organizations surveyed by ACAS reported resolution through mediation in over 82% of cases.
• Cost effective and timely, much less expensive and far quicker than litigation or tribunals. Normally last one day.
• Effective mediation offers a dignified resolution to the conflict process while building self esteem, inspiring enthusiasm and restoring confidence.
• Mediation is impartial and transparent whilst remaining private and discreet.
• At Impact we pride ourselves on our ability to offer comprehensive solutions through the skillful evaluation of client needs and the effective implementation of the mediation process. Although no results are guaranteed with an over 90% success rate we believe there is no conflict we can’t manage.

How can Impact Mediation solve your immediate human resource issues in a timely and cost effective manner?

What we can do for you:

Initially we would assess the need and examine the issues. The mediation process is a voyage of discovery.

• Next we would offer a proposal that includes our recommendations for the mediation process.
• Third and most important we would be the professional and experienced facilitator of the mediation itself ensuring all parties are aware of results in a totally transparent process. No secrets, no lies.

The Mediation Process

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